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Pay Per Incident DroboHelp - Legacy Products

Pay Per Incident DroboHelp - Legacy Products

by Drobo €89.00 EUR

DroboHelp allows you to purchase a onetime support incident for a specific issue for your Drobo Gen 2, Drobo S, Drobo FS, DroboElite, DroboPro and DroboPro FS. This DroboHelp is for customers located in Europe.

The Pay Per Incident Support ticket is a single support incident that addresses a single specific issue. If a problem contains multiple issues, a new pay per incident will need to opened. Drobo will make every attempt to resolve your support incident in a reasonable manner, however we cannot guarantee all cases will be solved.

For additional information regarding our Pay Per Incident, see: https://myproducts.drobo.com/article/AA-01864

DroboHelp does not include:

* Data Recovery Services
* RMA or an exchange of a product
* Unsupported configurations or operating systems
* Upgrades

Before purchasing a support incident we recommend you check out our free online support:



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Drobo, Inc.

1289 Anvilwood Ave
Sunnyvale, CA 94089 USA
Ph: Ph: (408) 454 4200