Pay Per Incident DroboHelp - Business Productsby Drobo €79.00 EUR
DroboHelp allows you to purchase a onetime support incident for a specific issue for your Drobo B800i, Drobo B800FS. This DroboHelp is for customers located in Europe.
The Pay Per Incident Support ticket is a single support incident that addresses a single specific issue. If a problem contains multiple issues, a new pay per incident will need to opened. Drobo will make every attempt to resolve your support incident in a reasonable manner, however we cannot guarantee all cases will be solved.
For additional information regarding our Pay Per Incident, see: https://myproducts.drobo.com/article/AA-01864
DroboHelp does not include:
* Data Recovery Services
* RMA or an exchange of a product
* Unsupported configurations or operating systems